服务标准
Standards of customer service
BCB’s customer service standards are created and implemented according to the best industry practices and rules.
-
With all our clients we enter into a service agreement and all our operations are subject to its terms and conditions.
-
Each our client has an account manager assigned and available 24/7 via any of the agreed communication channels.
-
For each our client we issue secure access tools including keywords, security tokens, fingerprint and other biometric data security, and more.